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They’ve got it wrong, it’s not “Customer Company”
Salesforce has got it wrong, there’s a reason why most companies are not customer centric yet (not that they don’t know they need to be). Tomorrow, Marc Benioff is streaming a live broadcast from...
View ArticleCustomer Success Summit Presentation Roundup
Talk about a successful customer success event! Our venue at the Bently Reserve was jam packed with about 110 attendees, with some standing room only in the back! A big thank you to our sponsors and...
View ArticleFive Reasons to Bid on Branded Terms in PPC
Anyone who manages a PPC account is perpetually on the lookout for a “secret weapon” to boost their performance. As a Customer Success Rep at WordStream, I have consulted for (what feels like) almost...
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